Step 1: When first setting up your account, be on the lookout for an email from Healthworks Fitness <[email protected]>. If you do not receive an email, please visit healthworks.trainerize.com and click the forgot password/resend invite link and enter the email address you used when signing up for your membership.

Step 2: After your account is created, download, and install the app on to your phone. Open the app and login with the email address and password used in step 1. 

If you are having trouble with the download buttons, you can also find the app by searching for “Healthworks Fit” in the App Store or Google play. Please note, you may still see our old app as “Healthworks Fitness” (by Netpulse) within the app store.

Step 3: Enable notifications and sync to calendar (optional).

Step 4: Add your barcode to your Apple Wallet by clicking Add to Apple Wallet. This will allow you to check into the club using your app.

If you are having trouble with the download buttons, you can also find the app by searching for “Healthworks Fit” in the App Store or Google play. Please note, you may still see our old app as “Healthworks Fitness” (by Netpulse) within the app store.

Yes! You can use the new app the same way you used the old app to show your barcode and check in at the club. You can also add your barcode to your Apple Wallet by clicking Add to Apple Wallet. 

You will book classes right in the class schedule on both our website and within the new app, just as you had previously, however you will need to use your new account now to do so.

If you are having issues getting set up or logging into the app, please visit healthworks.trainerize.com and click the forgot password/resend invite link and enter the email address you used when signing up for your membership.

Please remember that this is an entirely new app and website so your previously used login information will not work.

Still having issues, please reach out to us at [email protected].

Our new app displays as “HW” in the icon on your phone, where the old app has Fitness within the icon. In the image below, the middle icon is the NEW app, on the left is the old. On the right is our HWX Digital Studio app and there are no changes to that app.

Our new Healthworks Fit app allows all members to access our website features and app all with one account and password, which simplifies the process. We also plan to continue to grow the features of the new app as time goes on!

Your “old” account and the old “Healthworks Fitness” app are both still active but will be phased out in the coming weeks.

There are no changes to the HWX Digital Studio app, which is still available only for Apple. We hope this will change in the near future!