FAQs

We are confident you will love our club, so we offer a 10-day money-back guarantee.  Visit https://healthworksfitness.com/membership-request/ within 10 days of joining and we will refund any dues or fees you have paid and cancel your membership immediately.  After 10 days, standard cancelation policies apply.

Memberships are billed bi-weekly. The first payment is typically due two weeks after your start date and bi-weekly thereafter. From time to time, we run special promotions which delays this first payment date.

Our physical memberships have a $69.99 annual facilities enhancement fee. This fee is billed three weeks after you join and annually on that date.

If you need to cancel your in-club membership, please stop by the club, and ask to speak to a manager. After submitting your cancelation, you will be billed just one more billing cycle.

If you are no longer in the area or have a Digital+ membership, please visit https://healthworksfitness.com/membership-request/

With our Digital+, Flex and “Non-Commit” membership options, there are no cancelation fees. After submitting your cancelation, you will be billed just one more billing cycle.

If you enrolled with a Commit membership and cancel before 26 (bi-weekly) dues payments, there is a $99 cancelation fee.

Of course! We allow members to freeze for up to 12 weeks a calendar year for only $6 bi-weekly. If you have a medical issue or are having a baby, we will waive the fee and extend the time. Just ask! All freeze requests can be submitted online.

To allow us to pay our staff fairly and keep up with all our expenses, we typically increase our membership dues annually. If you are on a commit membership, your increase will take place after your commitment ends. All other members will be increased at the same time. We will send out an email about 4 weeks before our annual increase to your email address on file unless you have opted out of our emails.

Healthworks has partnerships with over 200 businesses and organizations in the area where we provide discounts to our multi-club membership. If you would like to take advantage of this, please visit our corporate partner online joining page and join using your work email address.

Please note, we reserve the right to increase dues to standard pricing for anyone who joins with a corporate partnership membership without an email address matching the registered partnership.  If you would like to see our standard rates, please visit our standard rates joining page.

If you enrolled with a Commit membership your membership adjusts to our Flex membership option after your 26th (bi-weekly) dues payment. You will continue to be billed automatically, no need to manually renew.

With your Digital+ membership, you may check into any of our Healthworks, or Republic Fitness locations and we will auto-bill you $20/visit using your card on file. This is a great option for someone who is only physically near our clubs 1-2 times a month.